Cancellation Policy

This policy describes how cancellation requests are handled when you enquire about or arrange safari permits, resorts or other travel services through AM SAFARI.

1. Enquiries Are Not Confirmed Bookings

Sending a website or WhatsApp enquiry does not itself create a safari reservation, issue a permit, or require payment. You may stop an enquiry without a cancellation charge for the enquiry itself. Any subsequent booking will be subject to the written quotation and applicable terms communicated before payment.

2. Cancellation of Confirmed Corbett Safari Permits

According to the Corbett Tiger Reserve (CTR) official Terms of Use, confirmed day-visit bookings generally cannot be cancelled for a refund. Permits are non-transferable, and a visitor named on a permit cannot ordinarily be replaced. Failure to attend, mismatched ID information, or failure to meet entry requirements can result in denied entry or a no-show without a refund, according to the applicable official rules.

Government permit terms also address closures and disruption due to rain, monsoon conditions, natural causes and unforeseen circumstances. Such events do not automatically entitle a visitor to a refund. In certain circumstances the competent authority may consider a partial or full refund under its rules; AM SAFARI cannot guarantee, approve or issue a government refund on behalf of the authority.

3. Resort, Accommodation and Other Services

Resort stays, transport and customized packages may have separate cancellation deadlines and charges established by the relevant service provider. We will identify the applicable conditions in the written quotation or booking information before payment. A cancellation of one component does not necessarily cancel or refund other components of a combined package.

4. AM SAFARI's 15% Private Service Charge

AM SAFARI's booking-assistance charge is 15% of the calculation base specified in the written quotation. It is a private service charge and not a government permit fee. Before payment, your quotation should show the calculation base, fee amount in rupees, whether it is included in or added to the displayed price, and the circumstances in which the fee may be retained or refunded upon cancellation.

There is no automatic rule on this page that the entire 15% fee is always non-refundable. The treatment of that fee depends on the service performed, the terms clearly disclosed and accepted before payment, and applicable law. If your quotation does not specify its cancellation treatment, request written clarification before paying.

5. How to Request a Cancellation or Amendment

1. Email info@amsafari.online or call +91 90581 81355 as soon as possible.
2. Provide your name, booking reference (if available), travel date and the service you want to cancel or amend. Do not include unnecessary identity-card numbers.
3. We will check the status of the arrangement and the relevant provider or authority rules, then explain the applicable charges, eligible refunds (if any), and next steps.
4. A request to cancel does not itself override a confirmed government's permit rules or another provider's terms. Any amendment is subject to availability and applicable rules.

6. If the Authority or Provider Cancels

If the forest authority or another service provider changes or cancels a service, the amount (if any) recoverable from that provider will depend on its applicable terms and decision. AM SAFARI will communicate the information available to us and any refund or alternative arrangement actually offered. We will not represent a possible refund as guaranteed.

7. Related Policies and Customer Rights

For refunds, deductions and payment processing, read our Refund Policy. Our Terms & Conditions and your accepted written quotation explain the terms of your specific arrangement. Nothing in this policy removes rights you may have under applicable consumer protection law.